Returns Policy

  1. Return Period: You have a specific time frame, usually stated in days (e.g., 30 days), to initiate a return or exchange from the date of receiving the item.

  2. Condition of the Item: To be eligible for a return or exchange, the item should be in its original condition, unused, and with all the original packaging and tags intact.

  3. Proof of Purchase: You will need to provide proof of purchase, such as an order number or receipt, when requesting a return or exchange.

  4. Return Process: To start a return, simply contact our customer service team through email or phone. They will guide you through the return process.

  5. Refunds and Exchanges: Once we receive and inspect the returned item, we’ll issue a refund to your original payment method or exchange the item for another, as per your preference.

  6. Exceptions: Some items may be non-returnable due to hygiene reasons or other specific circumstances. We’ll mention such exceptions in the Returns Policy.